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Which of the following personnel do not have the “right to know” medical information?

  • A

    The facility’s Performance Improvement Director who is not a healthcare person and who has no direct contact with clients

  • B

    A nursing student who is caring for a client under the supervision of the nursing instructor

  • C

    The facility’s Safety Officer who is not a healthcare person and who has no direct contact with clients

  • D

    A department supervisor with no direct or indirect care duties

Correct Response: D

A department supervisor with no direct or indirect care duties does not have the “right to know” medical information; all of the others have the “right to know” medical information because they provide direct or indirect care to clients.

For example, both the facility’s Performance Improvement Director who is not a healthcare person and who has no direct contact with clients and the facility’s Safety Officer who is not a healthcare person and who has no direct contact with clients provide indirect care to clients. For example, they collect and analyze client data in order to fulfill their role and responsibilities in terms of process improvements and the prevention of incidents and accidents, respectively.

Nursing and other healthcare students also have the “need to know” medical information so that they can provide direct client care to their assigned client(s).