The nurse has just been promoted to unit manager. Which advice, offered by a senior unit manager, will help this nurse become inspirational and motivational in this new role?

  • “Don’t be too soft on the staff, if they make a mistake, be certain to reprimand them immediately.”

  • “Give your best nurses extra attention and rewards for their help.”

  • “Never gets into a disagreement with a staff member.”

  • “If you make a mistake with your staff, admit it,  apologize, and correct the error if possible.”