The nursing staff communicates that the new manager has a focus on the “bottom line,” and little concern for the quality of care. What is likely true of this nurse manager?

  • The manager is unwilling to listen to staff concerns unless they have an impact on costs.

  • The manager understands the organization’s values and how they mesh with the manger’s values.

  • The manager is communicating the importance of a caring environment.

  • The manager is looking at the total care picture