1

What statement, made in the morning shift report, would help an effective manager develop trust on the nursing unit?

  • “I can’t believe you need help with such simple task. Didn’t you learn that in school?”

  • “I know I told you that you could have the weekend off, but I really need you to work.”

  • “The other work many extra shifts, why can’t you?”

  • “I’m sorry, but i do not have a nurse to spare today to help your unit. I cannot make a change now, but we should talk further about schedules and needs.”